Massey Hall Presents
Sarah McLachlan
Massey Hall Presents
Sarah McLachlan
SHOWS & TICKETS
ABOUT
Sarah McLachlan is one of the most celebrated singer songwriters in entertainment with over 40 million albums sold worldwide. She has received three Grammy Awards and twelve Juno Awards over her career and has been inducted into the Canadian Music Hall of Fame.
Sarah’s music embodies the art of songwriting on its most personal level and her indelible vocals resonate with people everywhere. Her songs have had a profound influence; “Angel,” “Building A Mystery,” “Fallen,” “I Will Remember You,” “Adia,” “Sweet Surrender,” “World On Fire,” “Possession,” and countless others are an inspiration to music lovers around the globe.
In addition to her personal artistic efforts, Sarah founded the Lilith Fair tour, which showcased female musicians and brought over two million people together during its three-year run. Lilith Fair raised over $7 million for local and national women’s charities and was the most successful all-female music event, launching the careers of numerous performers.
Following Lilith Fair, Sarah was awarded the Elizabeth Cady Stanton Visionary Award for furthering the careers of women in music. She is an Officer of the Order of Canada, was appointed to the Order of British Columbia, and is the recipient of the Governor General’s Performing Arts Awards for Lifetime Achievement.
In 2002 she founded the not-for-profit Sarah McLachlan School of Music, which provides high quality music education and mentorship free to children and youth facing various barriers to access. From an early age, music provided Sarah with the tools she needed to navigate the challenges she faced in her life, so she recognizes how important it is for every child to have those same opportunities.
Your visit
Massey Hall is located at 178 Victoria Street (corner of Shuter Street & Victoria). Reach us at 416-872-4255 or [email protected].
By Subway
Massey Hall is a short walk from both Dundas and Queen stations on the Yonge Line.
- From Dundas Station: Walk south on Yonge, then turn left on Shuter Street.
- From Queen Station: Walk north on Yonge, then turn right on Shuter Street.
By GO Transit or VIA Rail
From Union Station, take the Yonge subway line north to Queen Station and exit via the north platform.
Parking
Massey Hall does not have its own parking lot, but several options are available nearby:
- Eaton Centre underground lot (entrance at Yonge & Shuter)
- Green P at 25 Dundas St. E. (at O'Keefe)
- Green P at 37 Queen St. E. (at Victoria)
Bags are discouraged and subject to security screening. Bags larger than 14" x 14" x 6" are not permitted. Allowed bags must be soft-sided and fit completely under your seat.
Massey Hall is committed to creating an inclusive experience for all guests. Recent upgrades include enhanced amenities, accessible seating, and—for the first time in our 126-year history—elevator access to bars, washrooms, and upper levels via the 178 Victoria Street entrance (southeast corner).
The 100 Floor section can be General Admission for designated concerts.
Accessible seating is available on all levels and can be purchased online, or by calling 416-872-4255.
Bars and washrooms are available on all three levels of the venue.
- Floor level guests: Please use the Muskoka Spirits Basement Bar.
- Balcony and Gallery guests: Access the Grolsch Balcony Lounge on Level 2 and GrolschGallery Lounge on Level 3 via the glass corridors through the Allan Slaight Auditorium.
Coat check is available at the Muskoka Spirits Basement Bar. Please note that Massey Hall is a cashless venue, so only credit or debit cards are accepted.
For everyone’s safety, all guests will go through a quick security screening before entering, including bag checks and metal detectors.
Thanks to our official hotel partner, our patrons receive exclusive offers across the Pantages Hotel and Silver Hotel Group locations including:
- Music fans visiting Massey Hall will receive 15% off available room rates at Pantages Hotel
- Music fans visiting Roy Thomson Hall will receive hotel rates of 20% off available room rate at Radisson Blu Toronto Downtown
- Additional preferred rates at partner hotel properties including Hotel Victoria, The Anndore House and Novotel Toronto Centre.
BOX OFFICE & TICKETING INFORMATION
This website is the official ticket outlet for Massey Hall. When you buy here, you’re guaranteed:
- Authentic tickets
- Event updates (e.g., time changes, cancellations)
- Direct support from our team
Tickets may also be available from:
- Toronto Symphony Orchestra
- Ticketmaster
- Artist presales
- Official event promoters
Avoid Third-Party Sellers
Tickets purchased from unauthorized resellers may be invalid, overpriced, and ineligible for updates, replacements, or refunds.
If you're unsure, contact us before purchasing.
Why are there service charges?
Service fees cover the operational costs of ticketing and vary by event and promoter requirements.
Can I get a refund?
Refunds are only available:
- If you purchase Booking Protect at checkout (via our third-party partner)
- If an event is cancelled
For postponed events, we’ll contact you with your options.
Cash refunds are not available; alternate arrangements will be offered if needed.
Reach us at 416-872-4255 or [email protected].
The box office opens 3 hours before each event.
Note: All transactions are cashless.
How do I get my tickets?
All tickets are delivered digitally. You’ll receive two emails:
- A confirmation email
- A PDF ticket email (check your spam/junk folder)
Choose Print-at-Home or Mobile Delivery and present your ticket on your phone or as a printed copy at the venue.
What is a mobile ticket? Tickets are delivered digitally and scanned from your mobile device for a seamless, contactless experience.
Purchase tickets at www.masseyhall.com. Tickets bought via Ticketmaster can be accessed through the Ticketmaster mobile app.
Additional Information
For a full list of our FAQs, click here.
To view the full Terms and Conditions, click here.